Privacy Policy

Last updated: January 2025

1. Introduction

DimVital ("we," "our," or "us") operates the dimvital.com website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address provided through contact forms
  • Browsing Data: Information about your visit including pages viewed, time spent, and referring website
  • Cookie Data: Preferences, settings, and consent choices stored through cookies
  • Technical Information: IP address, browser type, device type, and operating system

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries and messages submitted through our contact form
  • Improving Site functionality and user experience
  • Ensuring Site security and preventing fraud
  • Complying with legal obligations under Indonesian law
  • Analytics to understand visitor behavior and preferences

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to protect our legal rights.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information.

6. Your Rights

Under Indonesian data protection principles, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for data processing

To exercise these rights, contact us at [email protected] with clear details of your request.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and for analytics purposes. You can control cookie settings through your browser. See our Cookie Policy for detailed information.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Review their privacy policies before providing any information.

9. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under this age. If we become aware of such collection, we will delete this information promptly.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of our Site after changes constitutes acceptance of the updated policy. We will notify users of significant changes via email or Site notice.

11. Contact Us

For privacy questions or concerns, contact us at:

  • Email: [email protected]
  • Phone: +62 21 6958 2417
  • Address: Jl. Gatot Subroto No.77, South Jakarta 12930, Indonesia